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DJI Controller - Mavic 2 Pro - Pix4D No Connection

Downloaded Google Play for android on the DJI Controller, and Ctrl+DJI.  Can’t connect to the drone through Ctrl+DJI

DJIGO4 you can disable the app.  Reboot the controller. And it shows disabled. Still no connection

Downloaded the latest versions of each app as of 06/19/19.  Went to the web page for compatibility shows android should work since 5.01

Not seeing it.  Your loosing a sale here. 

Same problems today with the DJI Smart Controller and Magic 2 Pro.

Edwin

Hello Henry and Edwin,

The DJI smart controller is very new on the market, and we have not tested its compatibility with Pix4Dcapture. From the other user feedback, it looks like they were not able to connect using the DJI smart controller, and it seems like there is an issue. For now, the interest has already been shared with the developer’s team.

Just to let you know you can use any flight planner software and still analyze those data using the Pix4Dmapper software.

1 Like

I have the new M2P smart controller, it does not connect and does not read the PIX4D app, what solution is there for that?

Hi Richard, 

The DJI smart controller is not compatible with Pix4Dcapture app that is why you are having a connection issue. Please contact DJI regarding the mission planner software which is compatible on the controller. 

As reported by Gerald, the SDK for the Smart Controler (which enable third-party app like Pix4Dcapture to implement support) has been released very recently by DJI and we have shared this information with the Product Owner. So far it is not in our pipeline to implement support for the DJI Smart Controller.

Just to let you know you can use any flight planner software and still analyze those data using the Pix4Dmapper software.

Kapil,

Thank you for the update. If you would like to continue drawing customers to use Pix4D, wouldn’t it make sense to support the mission planning effort with an application as you have in the past? I may be a future customer, but I’m having difficulty beginning with the data collection, so I’m currently not eager to pay for your services when I’m unable to collect currently with my SMART Controller. You say people like me can use any flight planner, yet I don’t know one that works yet. I am researching though. My intent is to create Orthorectified imagery with GCPs.

What planner software does work on the SMART Controller?

Hello,
Thank you for your suggestion, and I do understand the point you are trying to make. I would definitely forward this to the developer team. From the different community posts related to DJI smart controller, it looks like the Litchi is working in the DJI smart controller. I would recommend you to try that. Just to let you know, you can use any image acquisition app and still analyze the data using Pix4Dmapper.

Hi
I also am trying to connect the DJI Smart Controller to the Mavic2Pro with Ctrl+DJI for planned missions.
Installing the Pix4DCapture and Ctrl+DJI app are cumbersome, but possible, and both seem to be working properly.
The issue seems to be in connecting Ctrl+DJI to the drone in smart controller.
I have no problems switching back and forth from DJI GO4 to Pix4Dcapture with the standard controller with IOS and I assume it is working with Android as well.
Why has Pix4D not corrected their software to make the connection to the drone?
The Software has been released for almost 6 months!
Getting the app to connect to the drone should be such an easy update!
A lot of your customers seem to be requesting this update, including myself.
I really like the Pix4D app and I really like the DJI Smart Controller, primarily because it allows a much simpler connection process compared to using my iphone and the battery life is much longer on the Smart Controller. The whole system is simpler and more professional using the Smart Controller than connecting a smart phone to a standard DJI controller.
Please make this update happen soon.

Jeff

Hello @drone6survey,

Thank you for sharing your feedback and the suggestion. We apologize for any inconvenience caused. At the moment, supporting the DJI Smart Controller is not in our timeline. From the different community posts related to DJI smart controller, it looks like the Litchi is working in the DJI smart controller. I would recommend you to try that. Just to let you know, you can use any image acquisition application and still analyze the data using Pix4Dmapper.

Regards

Is there a way to create a double grid mission in Pix4Dcapture and export it to Litchi? I am using a smart controller and looking for the best work around to the compatibility issue.

Thanks,

Mike

Hello,

You won’t be able to export the mission from the Pix4Dcapture app and import it to other image acquisition software. And, also the DJI smart controller is not supported by Pix4Dcapture app.

Regards,

I am aware of the incompatibility issue, that was why I was planning on using Litchi to capture the images. If I have to create the grid in Litchi, are there any best practices you can recommend for gimbal angle and distance between shots? I want to try to replicate the Pix4Dcapture grid as closely as possible to help with the processing of the images.

Hello,

The best practices for any image acquisition is to have proper overlaps (75% front and 75% side overlap) during the flight. Regarding the camera angle, if you are generating the 3D point cloud, it is always better to have some offset(around 10 degree) in the camera angle rather than Nadir camera position.
We are not families with the setting of the Litchi app, but overall idea is to have enough overlap during the image acquisition. We are also open to see if anyone having the experience with the software can share their opinion.

Regards,

Hi
Yeah
Pix4DCapture is now working with DJI Smart Controller
This makes me so happy!

You must update DJI to latest version and then update Pix4DCapture to latest version
I did a quick test and it works perfectly.

You have to install the DJI update through DJI Assistant and it takes almost 2 hours.
but it works!
No more running out of phone battery.

Thankyou to both DJI and Pix4D for getting this done

Jeff

Hi Kapil

Are you aware that Pix4dCapture now works with DJI drones with the smart controller?
Works awesome.

Both DJI and Pix4d should be congratulated for getting this done

Jeff

THANKS!!! I will check it out when I get home from work today. Great News!!!

Hey drone6survey. H
ow exactlly did you make the update for DJI?

First you need to update the smart controller firmware using dji assistant 2. After that, you have to download the APK files for Pix4d capture V4.7 and Ctrl DJI V1.9.7. I found both online at apkpure.com. Transfer the files to a SD card, then put it in your controller (make sure controller is off when you take out and put it in the card). Once the SD card is loaded, turn on your controller, go to the file manager, select SD card at the bottom of the screen and then open the cntrl dji v1.9.7 apk. Follow the install prompts and repeat for the Pix4D v4.7. Once both apps are installed you should be able to open them and connect to your drone. If you don’t have latest version of firmware and apps installed, it won’t work.

Note: the smart controller needs to be updated with dji assistant 2 app. If you try to do it without it just using the controllers connection to the internet, it won’t work properly. Then you will have to uninstall it and reinstall it using dji assistant 2.

I want to emphasize it has to be CTRL+DJI v1.9.7. The current one on google play is v1.9.9. which does not work.