Windows crash in optimize step

PIX4Dmapper PIX4Dmapper Questions/Troubleshooting
1

Dear all

I got a windows crash when I try to run a project with a Multispectral camera.
The Pix4D crashes the system when it goes to the optimize phase.
However, I don’t get any problems running the demo project.
Any help will be gratefully.

Regards, Gil

2

Hi Gil,

It might be because of your hardware. What is your device sepcifications? Can you please send us your logfile and the quality report?

3

Hi,
Thanks. My computer specifications are:

  1. Processor i9-7920X CPU @ 2.90GHz 2.90GHz
  2. RAM: 128GB
  3. GPU 2x GeForce GTX 1060 6GB
    The log File:
    Quiaios.zip (985.9 KB)
    I don’t find the quality report!!!

Gil

4

Hi Gil,

I could find this in your *.log file:

[Error]: Error e0094: It was not possible to initialize OpenGL. Verify that you have the latest drivers for your graphics card and that you are not using the software from a remote desktop. Detected QGLFormat::OpenGLVersionFlags: 2048

Are you using a remote computer?
Could you verify that you have the latest driver?

Error-e0094-It-was-not-possible-to-initialize-OpenGL

Best

5

Hi Marco,

Thanks. In the past I tried to run pix4dmapper from a remote desktop
So today I tried to run directly from the computer running windows 10 pro.
I have the same crash. The the logTeste2.log (3.3 MB)
Regards, Gil

Ps: This crash is also happens if I unselect the two GPUs.

6

Hi
I solved the problem by removing the processor overclock.

Gil

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