Hi Jerry,
Can you please try to close and open the project again? Are the points still red? Also, please update the driver of the GPU if it is not updated. Additionally, we would need your quality report and log file for further investigation. It would be easier if you write us a support ticket with the documents as pdf or doc cannot be attached here. Also, try one more thing: Remove all the results and run from scratch again
Let me know if it helps and if the issue is solved. This has helped some users before.
Post process_report.pdf (2.6 MB)
I am experiencing this problem too. I combined two projects and i have one part of the project’s point clouds’ being red.
The quality report looks fine.
I have updated both graphics’ drivers and Pix4D mapper, reprocessed the project again but the problem still persists.
Can I go ahead to process steps 2&3?
Kindly advice
Is the point cloud or the Automatic Tie Points that are red? You can check that by selecting and deselecting the ATP and densified point cloud layers of the left sidebar in the rayCloud.
If the Automatic Tie Points are red, it can happen if you force exit in the middle of the calibration or if the files of the calibration are moved, opened by another software, etc.
In this case, you need to remove the whole folder of step 1 and restart processing that particular sub project