Hello, I’m trying to verify my account. but the “resend” is showing this message… Need email confirmation You need to confirm your e-mail before processing datasets. If you didn’t receive any email you can resend it." BUT… it tells me- “Verification email failed to be sent” Any Help would be a…

Hi @chris.little Welcome to the Pix4D Community :handshake: I have forced the sending of a confirmation email. Please also check your spam/undesired folders. If needed, the subject of the message is “Activate your Pix4D account”

@Daniele_Lecci , Thanks, I still have not received an e-mail with the subject line…? Does it normal take a while? I do get the e-mails for this message, but not the activation e-mail. I also got the e-mail for the training classes. Maybe I need to be linked to the Towns Account somehow and not th…

Hi Chris, The email should be immediate. Did you check the spam/undesired folders? Alternatively, please send an email to daniele.lecci@pix4d.com using your email as a sender so that I can see that you have access to that inbox. Please use the code #157726 as subject. I will then manually confi…

[image] Daniele_Lecci: daniele.lecci@pix4d.com Hi Danielle, I am having this same issue. I already checked my spam folder, and verified that I do not have any filters or blocked addressed enabled.

Hi Ethan, Thank you for your patience. I see that your account is now active. Are you able to access and use your product? Let me know if there is anything else I can do for you. Daniele

I am having the same issue as the posters above. Anytime I try to verify my email, all I get is the message saying that the verification email failed to be sent. Any help would be greatly appreciated! Thank you!

Hi @luke I replied to your thread here: [image] Verification email not sent PIX4Dmapper Questions/Troubleshooting Hi all, Everytime I try to log in to my Pix4D application I get a message saying that my email needs to verified. However, when I click on the button to send…

Verifying e-mail not sending?

PIX4Dmapper PIX4Dmapper Questions/Troubleshooting

Daniele_Lecci October 30, 2024, 7:32am 8

Hi @luke

I replied to your thread here:

Topic		Replies	Views
Can't verify my email PIX4Dmapper	3	93	March 12, 2024
Confirmation email error PIX4Dcloud Questions/Troubleshooting	18	524	October 10, 2023
Verification email not sent PIX4Dmapper Questions/Troubleshooting	3	53	October 31, 2024
Confirmation email not recieved PIX4Dmapper Questions/Troubleshooting	55	3430	July 6, 2023
Email verification PIX4Dmapper Questions/Troubleshooting	14	443	January 10, 2024

Verifying e-mail not sending?

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