Confirmation email error

Hello, I am receiving an error in verifying my email account. I have not received my activation email and the email fails to re-send whenever I try to log on to the app. When I try to log on through the website it will show an actual error message.

Hi miles.alexander,

Welcome to the community!

I can verify 3 emails have been sent. Have you checked spam filters etc?


Good morning,

I have checked my filters and they are set so I should be receiving your emails. I do not have anything in my Junk folder either.



Hi @miles.alexander

I have manually confirmed your account.
Please could you check on your end and confirm that everything works fine.

I am looking forward to your answer.

Have a very nice day!

Best regards