Hello,
I am trying to confirm my email account, but I’m not receiving the verification email. In Pix4Dclound I get the message “Verification email failed to be sent” after selecting “resend email”. I tried multiple times and also checked the spam folder, but with no result.
Thank you!
Andreea
1 Like
Hi,
We have confirmed your account on our system.
Please try to log in now.
Best,
José
I am having the same issue. thanks in advance.
-Jalynn
Hi,
Please kindly help me to solve my issue like @lab1
I am trying to confirm my email account, but I’m not receiving the verification email. In Pix4Dclound I get the message “Verification email failed to be sent” after selecting “resend email”. I tried multiple times and also checked the spam folder, but with no result.
Thank you!
I have sent you both support tickets to assist with this issue.
Please reply me from there. If for some reason, the support ticket was also not received, please let me know here.
Thank you in advance!
Best,
Rosana (she/her)
Hello Rosana,
I havn’t received anything yet.
regards
Hi @sgopix4d ,
Thank you for your reply. I reached out to you via Community’s message to let you know why the email was bounced back to us. Please reply me via the Community’s message.
Thank you.
Best,
Rosana (she/her)
Hi Rosana,
Thanks for your email. I will come back to you, need to ask our IT dept.
Regards
Moise
Hi @sgopix4d ,
Thank you for your reply. I have respond to you via Community’s message.
Best,
Rosana (she/her)