Can't verify my email

Can’t verify my email.
Whe i try to use “get support” i get this:

When i log into my account and click “resend confirmation email” i get this:
“Verification email could not be sent”

I dont have access to old confirmation emails that were sen months ago.

Hi @digitalisierung,

Welcome to the Pix4D Community :handshake:.

I’m sorry to hear that you are having difficulties with the account verification.

I’ve sent a verification email to your account right now. Please check the spam/junk/undesired folders of your email client. The subject of the email is “Aktivieren Sie Ihr Pix4D-Konto”, the sender is “”.

I can confirm that the confirmation email has been sent but has not been opened (but also not rejected).

Please let me know how it goes.


Thank you! It worked!

1 Like

Thank you @digitalisierung; I’m happy to hear that it works now.
Let me know if there is anything else I can do for you.

Happy mapping!