Raster DSM generated contains no data

Hi all.

I am trying to create a geotiff Raster DSM. however, after successful processing, a geotiff is generated without any data (black outline, area of interest is completely white).

I have no issues with the dataset; it was used to create dense point cloud, orthomosaic, and DSM point cloud with no issues. We are using PIx4D 4.7.5

Any help would be appreciated:

Hi,

We would need more details for the troubleshooting. Could you please share with us the quality report and the log file?

We are looking forward to your answer.

Have a very nice day

Best regards