DSM Output using pix 4D mapper

The DSM tif file generated from pix 4D mapper after processing failed to open properly after importation into arc GIS

Hi @usmantaiwouthman,
Welcome to the Pix4D community :handshake: .

Is the problem happening with any project?
Can you see the DSM in the mosaic editor?
Is any error message appearing? If yes, please share a screenshot with us.

Kind regards,