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DSM output with exponential values - won't load in ArcMap

I have a large project (2000+ images) with surveyed ground control. The RMS is a mere 0.005 feet.
The orthomosaic loads correctly but when attempting to load the DSM into ARC, it either crashes ArcMap or show exponential values resulting in no raster file showing. I’ve attempted rerunning all steps, starting from scratch, editing point cloud for any outliers – no luck.

Hi Ramiro,

Welcome back to the Pix4D Community.

Could you please provide more information about the error (screenshots, …)?
If you could provide us the tiff file of your DSM, we could do some tests here. If you don’t want to share your DSM and other data here in the community, feel free to open a Support Ticket here: Open a Support Ticket.


Before you try to load in ArcMap, be sure to build pyramids and calculate statistics. This will greatly improve performance.

1 Like

good catch!