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ProMapper v3.1 crashes during DSM Generation (Step 3)!

 PIx4DMapper v3.1 crashes each time I run Step 3 during the Generate DSM process.  This is really costing me time!   The previous version ran great.  Any help with this issue???  Thank You.

same issue as above. Gives this error when I start the 3rd process

 

[Error]: Load point cloud: the mean resolution was not set or invalid!

[Error]: Point cloud loader: Initialisation failed with error: [Load point cloud: the mean resolution was not set or invalid!]

[Error]: Load point cloud failed!

Hello Leif, Hello Jason,

Which version of the software are you using? Are you using the latest version 3.1.18? 

Please submit a support request and send us the log file together with the Quality Report and some screenshots of the error here referring to this forum post. 

Best Regards,