PIX4Dmatic has quit unexpectedly while processing DSM

PIX4Dmatic
1

I am having an issue with DSM when processing on Pix4Dmatic 1.63.

image

This only happened when I changed my computer with the following specs

Platform: Windows

OS: Windows 11

CPU: Intel(R) Core™ i9-14900K, cpus=1, threads=32

RAM: 128GB

GPU renderer: NVIDIA GeForce RTX 4060/PCIe/SSE2

GPU vendor: NVIDIA Corporation

GL version: 4.1.0 NVIDIA 560.81

Qt version: 6.7.0 (windows)

My previous PC was an Xeon processor with 128 GB of RAM, Quadro P2000 graphics, and 8TB
2024-08-26_09-32-20.txt (8.2 KB)
HD.
2024-08-26_09-13-11.txt (66.0 KB)

Thanks

2

Hello!

The development team received your crash report, we will investigate it.

You mentioned that this issue appeared after the hardware upgrade. It’s possible that your Intel CPU is affected by the high voltage defect, I see that i9-14900K is mentioned on this community post by Intel.

I suggest your have a look on this support article that summarises the issue and provides guidelines to resolve it. Please let us know if the motherboard microprogram update solves the issue for you.

Kind regards,
Alexey | PIX4Dmatic team