Pix4dMapper unable to start correctly (0xc0000142) Error

PIX4Dmapper PIX4Dmapper Questions/Troubleshooting
1

Hi, I am unable to start Pix4dmapper. It has worked for a number of years now and has just recently stopped working. When trying to open I receive an error “The application was unable to start correctly (0xc0000142) Click OK to close the Application”.

I have uninstalled and reinstalled to no avail. Just wondering if there is a fix?

2

@mark.robjant We are seeing this issue and believe it is due to antivirus, the firewall/proxy, Windows, or Microsoft. Most probably due to the antivirus on your computer. Few users mentioned that it is required that the userdata folder be excluded from your antivirus such Sophosand others as in addition to the program files.

  • C:\Program Files\Pix4Dmapper\
  • C:\ProgramData\Pix4D\
  • C:\Users*\AppData\Local\Pix4D\
  • C:\Users*\AppData\Roaming\Pix4D\

I would also recommend you to go through the below support article,
Error 0xC0000142 when you start an Office application - Microsoft Support
Error 0xc0000142 - PIX4Dmatic

Please don’t forget to share what was the cause in your case.

3

I’m having the same issue.

Reinstalled an older version I had on file (4.0.25) and that is running.

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