I am licensed UAS pilot and get to use them on a regular basis at work for surveying and inspections.
I use Pix4Dmapper Pro for processing and have assembled reconstructions with over 20k images. In all the time using Pix4Dmapper Pro, I have only had the program fail a handful of times. This is even going back to previous versions over the recent years. It seems to be bulletproof. I can load a large dataset and let it run at 100% for 7 days and it doesn’t care, it will complete the task.
Get the developers off of the stupid desktop program and on to the mobile apps before you piss off any more people and the market looks elsewhere.
I had a mission to inspect a large paved area. The Phantom 4 was in the air a total of 10 hrs over 2 days, those batteries got a workout. The IOS app crashed over 16 times, each time required the drone to be brought home and power cycled before the mission would upload or the camera would calibrate in the app. This wasted about 3 hrs and unknown battery flight time over the days. The drone would lift off and go to start the mission but not take pictures. I understand completely the “safe mode” in the mission planning and for the scale of the project it is unacceptable. The first day’s mission (4 person crew, 2 drones, fixed wing and P4) was to be the only one but after discovering the missing data a 2 person flight crew drove another 6hrs round trip to pick up the data. On the 2nd day the app continues to not send camera shutter triggers and while I did my best and caught most of the mission failures on both days, sometimes the app crashes and goes to the home screen.
This is a joke, and nobody is laughing.
The fact that a company has promised battery changes with mission resume for 2 years is absurd. I am very disappointed in reading through the forums about ALL the things that get pushed off by developers, citing bug fixes. THIS IS A BUG!
App crashing in front of a client. THIS IS A BUG!
Ignoring the requests of your user is a bug a level that is not software related. I demand priority treatment for the IOS app.
My company has grounded the P4 because of this embarrassing app performance and the loss revenue.
IOS, Pix4D Capture and DJI GO4 all up to date. dji go works fine and is not running while the drone is in mission.