Pix4D Application Crashing During Step 1

Pix4D crashes during step 1 even with very small projects. I have tried adjusting different setting, updating GPU, and reinstalling Pix4D. I get this error code in event viewer. Does anyone have a solution?

Faulting application name: pix4dmapper.exe, version: 4.8.4.0, time stamp: 0x643fd32b
Faulting module name: camera.dll, version: 0.0.0.0, time stamp: 0x643fcb29
Exception code: 0xc0000005
Fault offset: 0x0000000000025b25
Faulting process id: 0x0x1CEC
Faulting application start time: 0x0x1DACBFB31BBFEC4
Faulting application path: C:\Program Files\Pix4Dmapper\pix4dmapper.exe
Faulting module path: C:\Program Files\Pix4Dmapper\camera.dll
Report Id: a2437115-f0b9-490b-b9c6-91f12a6192f3
Faulting package full name:
Faulting package-relative application ID: