I’m experiencing an issue with the Pix4D Capture app. Every time I try to open any section or tab, a “Privacy Settings” window immediately appears. When I attempt to go back, the app doesn’t allow me to exit, displaying a message saying that I need to complete and save the privacy settings first.
However, I have already completed these settings before. To move past the popup, I have to click “Edit” and then press “Save” without making any changes—only then am I allowed to exit the window and use the app normally.
I’m using a Samsung Galaxy A13 device. On the Google Play Store, the app listed as Pix4D Capture Pro was shown as incompatible with my device, and I was unable to download it from there. As a result, I downloaded the Pix4dD Capture (not Pro) app from an alternative source.
Could you please assist me in resolving this issue?