Payment metod

Today I bought a perpetual license, made my payment with credit card but I don’t have answer about my purchase, i don’t have a confirmation email in my inbox yet, I’m scared because the technical support team don’t answer me
Somebody can help me please?
Does the payment usually take time to be reflected?
I’m from Mexico, I don’t know who is the technical support team in my region

Hi Victor,

I have replied to your support ticket.

Let’s solve this in the support ticket. :+1:

Best regards,
Rosana (she/her)