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I am trying to resolve a billing issue with Pix4d. I have tried contact them for weeks and in multiple ways. I have only received one response from them that did not address the issue. Has anyone else had any problems and is there a way that you have been successful in getting in touch with them?

Hello,

I am sorry to hear you had issues trying to reach our sales team. I got in touch with them and they let me know that they are handling your case. I hope it will be resolved soon.

Thank you!

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Christina, what I the status on this refund? Thanks

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Hello,
Our sales team explain to me that the issue is now solved. You should have received a confirmation from our sales team. Let me know if this is not the case and I will proceed accordingly.
I apologize for the delays.
Have a great day,
Christina