I am using Pix4d from past 8 months. Everything was fine last 6 months but from 2 months I am getting noise in images taken. We replaced the strip in drone put a new one and checked, still the noise is repeating. What might be the reason for the noise? Pls help.
To be able to help you the best way as possible about the issue you are encountering, can you precise us:
If the image acquisition is done using Pix4Dcapture?
What is your configuration (drone, camera, mobile device)?
What do you mean by noise in the image taken? Is it out of focus? Can you provide us one of the images with noise?
In case of unexpected behavior, while using Pix4Dcapture, we recommend following the basic checks and troubleshooting steps. If properly followed, it will solve most of the issues that can be encountered.
Sorry I did not put the link for the basic checks and troubleshooting steps in my previous message. I would recommend you to follow them to see if it solves the issue you have.
Also, as a focus issue appeared in the past with this drone but fixed with the latest releases, make sure to be updated with:
The latest drone firmware.
The latest Ctrl+DJI and Pix4Dcapture version.
Is the issue you have random? Is it reproducible? Is it occurring all the time?
Ok, thank you for the additional details and the troubleshooting you have done.
Note that this behavior may also be linked to the P4P V2 camera itself.
My suggestions here would be:
Make sure that everything works fine from a DJI GO 4 point of view.
To restart the mission from scratch when the focusing issue occurs as it will probably solve it. Restart your mission from scratch. To do so, close and force quit the app, disconnect the cable from the mobile device, turn off the remote controller and the drone. Then switch on the drone and the controller, reconnect the USB cable and open Pix4Dcapture. On Android, launch Pix4Dcapture from Ctrl+plugin.
Next time the issue occurs, note the time, the date and the project name. Then you can send us the logs so that we can investigate them and find the root cause.
Best,
We - and our partners - use cookies to deliver our services. By using our website, you agree to the use of cookies as described in our
Cookie Policy
These cookies are necessary for the website to function and cannot be switched off in our systems.
They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences,
logging in, or filling in forms. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
They help us to know which pages are the most and least popular and see how visitors move around the site.
All information these cookies collect is aggregated and therefore anonymous.
If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partner (Google).
They may be used by Google to build a profile of your interests and show you relevant adverts on other sites.
They do not directly store personal information but are based on uniquely identifying your browser and internet device.
If you do not allow these cookies, you will experience less targeted advertising.