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No obtengo imagen a tiempo real , seguimiento de la misión se congela

Buenas, uso PIX4Dcapture para planificar mis misiones de vuelo. Observo que en las misiones pierdo la señal en directo tanto de la toma de imágenes como la evolución de la misión, ambas se congelan. El sonido de toma de fotos continua, y se completa la misión. No hay gran distancia como para perder la señal, uso DJI Phamton 4 pro v2.0 y tablet samsung S2 sistema android. Todos los finware actualizados.
Hay solución a este problema?

Hello,

I would recommend the following:

  1. Make sure that the drone manufacturer’s app is not running in the background. Force quit if necessary: (Android, iOS) How to force quit an app . This will cause issues while communicating between the drone manufacturer’s app and the Pix4Dcapture app.
  2. Make sure not to run any app on the background during the flight.
  3. If the above suggestion doesn’t solve your issue, followed all the basic checks and troubleshooting steps . If properly followed, it will solve most of the issues that can be encountered by users.

Keep in Mind that Pix4Dcapture is acting as a third-party application so if an unexpected behavior happens during the flight you will always have the possibility to take back manual control of the drone by:

  • Changing flight modes
  • Moving the controller’s joysticks.

Regards,