We just bought the training bundle for the online training, certification and Essentials. I cannot access any of the courses. I keep getting to a page that says
" Access to cloud.pix4d.com was denied
You don’t have authorization to view this page.
HTTP ERROR 403"
Please Help!
Hi sdanniger,
Can you go to support.pix4d.com and submit a support ticket. We can put you in touch with one of our trainers to resolve the issue.
Things have been insane for me work-wise and I have not started the training. I am unable to log in again
Thanks in advance,
Scott Danniger
How is the response time from suppport? How long did it take for you to get access ? Please share any pro’s or con’s with us. I have not comitted to the Software Package yet. I am a Start Up Company and already have to send an email just to talk with someone from sales. Any constructive opinion is apprieciated. Have a Good Day and a Better Tomorrow.
Jack
Trinity Drone Service
Hi @jack,
Welcome to the Pix4D Community.
Regarding the support, the response time depends on your support plan (standard support or premium support).
You can find out more here https://www.pix4d.com/support
When did you contact the Sales Team? How long are you waiting now?
Let me know if you have any additional question about response time of Pix4D Support