Unable to register account

I just paid for the in-depth online course and I can’t access anything. I made the purchase using my personal email, which was a mistake as I have an account with my work email, and the create account page times out when I try to create an account with my personal email. Can I please get some help?


Can you try this again? There was an issue occurring that should be fixed now.

Let us now if you still experience issues.


I also get this error message when i try to create a new account
“Could not reach the server, please try again”

These are the error messages in the console
Access to XMLHttpRequest at ‘https://cloud.pix4d.com/api/v2/users/’ from origin ‘https://account.pix4d.com’ has been blocked by CORS policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
POST https://cloud.pix4d.com/api/v2/users/ net::ERR_FAILED 504

Hi @pterms1,

I have just tried to create a new account and it was possible for me.
Can you please give it another try and let me know how it goes?