Local Processing works but Cloud processing fails

PIX4Dmapper PIX4Dmapper Questions/Troubleshooting
1

My typical workflow usually starts by Processing step 1 locally just to ensure everything works out with GCPs. Then upload to the cloud for Steps 2 and 3 to process so it doesn’t bog down my laptop.

Below shows how the cloud processing looks vs the locally processed report below it.

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I thought that having Step 1 unchecked would mean that the cloud would not re-process it. Also i am flying a Mavic 3 Enterprise in full RTK. What is my problem here?

2

Hi @kris.findling,

If you have a valid PIX4Dmapper and PIX4Dcloud license can you please open a ticket to the Technical Support team from the following link?
https://support.pix4d.com/hc/en-us/requests/new?

Best,