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Error to load Duet-T images

Dear,

I am using that tutorial to process images from the Duet-T camera, which I use on eBee X:

https://sensefly.zendesk.com/hc/en-us/articles/360013198713-How-to-create-a-Pix4D-project-with-the-senseFly-Duet-T-

However, when loading images, the following error message appears:

[Error]: Error converting FLIR image: Unable to write thermal image

What is it? How to solve this?

Thanks in advance,
Bernardo

Hi, Which Pix4Dmapper version are you using? You would need 4.3.31 or a later version. It also might happen if you have special characters in your directory path. Can you send us the logfile?

Thanks for your answer. I have changed the directory path and now I can process!

All the best,
Bernardo

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