My monthly subscription is expired.
My project are still available as i’m still in the retention period of 60 days but i cannot download the output of my project cause the Download button is disabled on outputs.
What I’m doing wrong?
Best regards.
Hello @michel.laplane
We are deeply sorry for this incident.
We have detected an internal issue affecting you. We have fixed it manually for the time being until a hotfix can be released to the system.
Please access your projects and try downloading the outputs now.
Best regards