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can`t run the software, error "api-ms-win-crt-runtime-I1-1-0.dll"

I have installed and repaired several times the software and the error message “api-ms-win-crt-runtime-I1-1-0.dll” appears, what is wrong ?

Hi Martin

The error that you receive is related to Windows update. To resolve this issue, download and install the Update for Universal C Runtime in Windows from Microsoft.

To install this update, you must have the following operating system updates installed on your system.

Could you please try this recommendation and let me know how it goes?

 

Cheers,

Ina