I have started a new project and I am attempting to upload the images from the photo mission. When I do so, Matic uploads the images then pops out the error that my camera is not supported, and will not load the images. I have used the same camera prior for other missions using Matic with no issue. How do I correct this? The camera is a Sony a6000.
Slight correction the camera is a Sony ILCE-5100.
The EXIF data associated with one of the images:
| ImageDescription | |
|---|---|
| Make | SONY |
| Model | ILCE-5100 |
| Orientation | bottom-right |
| XResolution | 350 |
| YResolution | 350 |
| ResolutionUnit | inches |
| Software | ILCE-5100 v3.10 |
| DateTime | 2014:01:01 00:08:03 |
| YCbCrPositioning | co-sited |
| Exif IFD Pointer | 376 |
| GPS Info IFD Pointer | 38194 |
| PrintIM | 80, 114, 105, 110, 116, 73, 77, 0, 48, 51, 48, 48, 0, 0, 3, 0, 2, 0, 1, 0, 0, 0, 3, 0, 34, 0, 0, 0, 1, 1, 0, 0, 0, 0, 9, 17, 0, 0, 16, 39, 0, 0, 11, 15, 0, 0, 16, 39, 0, 0, 151, 5, 0, 0, 16, 39, 0, 0, 176, 8, 0, 0, 16, 39, 0, 0, 1, 28, 0, 0, 16, 39, 0, 0, 94, 2, 0, 0, 16, 39, 0, 0, 139, 0, 0, 0, 16, 39, 0, 0, 203, 3, 0, 0, 16, 39, 0, 0, 229, 27, 0, 0, 16, 39, 0, 0 |
| ExposureTime | 1/1000 |
| FNumber | f/0 |
| ExposureProgram | Manual |
| ISOSpeedRatings | 800 |
| SensitivityType | Recommended Exposure Index |
| RecommendedExposureIndex | 800 |
| ExifVersion | 0230 |
| DateTimeOriginal | 2014:01:01 00:08:03 |
| DateTimeDigitized | 2014:01:01 00:08:03 |
| ComponentsConfiguration | |
| CompressedBitsPerPixel | 3 |
| BrightnessValue | 1.7515625 |
| ExposureBiasValue | 0 |
| MaxApertureValue | 1.00 |
| MeteringMode | Pattern |
| LightSource | Unknown |
| Flash | Flash did not fire, compulsory flash mode |
| FocalLength | 2553 mm |
| MakerNote | [Raw maker note data] |
| UserComment | [Undefined encoding] |
| FlashpixVersion | 0100 |
| ColorSpace | sRGB |
| PixelXDimension | 6000 |
| PixelYDimension | 4000 |
| Interoperability IFD Pointer | 38164 |
| FileSource | DSC |
| SceneType | A directly photographed image |
| CustomRendered | Normal process |
| ExposureMode | Manual exposure |
| WhiteBalance | Auto white balance |
| DigitalZoomRatio | 1 |
| FocalLengthIn35mmFilm | Unknown |
| SceneCaptureType | Standard |
| Contrast | Normal |
| Saturation | Normal |
| Sharpness | Normal |
| LensModel | ---- |
| GPSVersionID | Unknown |
| GPSLatitudeRef | North latitude |
| GPSLatitude | 32.56911010499704 |
| GPSLongitudeRef | West longitude |
| GPSLongitude | 84.25029423900149 |
| GPSAltitude | 686.588996763754 m |
| GPSImgDirection | 52.89498499785684 |
| InteroperabilityIndex | R98 |
| InteroperabilityVersion | 0100 |
Hi Miles,
We’re working on this issue. I’ll respond to you from the ticket and post the solution as soon as we know what the problem is.
Regards
Álvaro
Good morning,
I am curious if there has been any headway into the problem I have encountered and if there is a solution. If Mapper would be a better solution, I would like to be able to transfer my license to that software instead of Matic. There is no point in owning a piece of software that does not work with existing hardware.
Hi Miles, The team is continuing to look at it, but there are some issues with the data. The images all have the same geolocation tag, some of the images have corrupt EXIF data, some are in portrait orientation, and others are in landscape, and they all have a focal length of 2553mm. It seems these were tagged and changed by the .bat file in the folder, which has commands to overwrite all the default EXIF data. The images to not load in Mapper or Matic.