After updating to the latest Pix4DMapper, I can't change username.

I just upgraded Pix4Dmapper, but logged in under the wrong account and I’m not seeing a way to change that login info. Anyone know how I can back out and use the correct account?

Hi @ken1,

Welcome back to the PIX4D Community.

Thank you for explaining the problem, the screenshot was really helpful.

This is happening because you need to select a license before entering PIX4Dmapper.

You can find a step-by-step guide on how to log out here:

How to log out of PIX4Dmapper if you are logged in with an account without a license

Please let me know if this works for you.

Cheers,
Daniele

This did not work.

I was able to fix my problem by completely uninstalling and reinstalling Pix4D Mapper.

Thank you for your reply and for confirming that completely uninstalling and reinstalling solved the issue.

Happy mapping