cannot log out of pix4d mapper

The laptop i usually use form my floating license for pix4d mapper, DOL57 crashed and is unresponsive. i tried to log in on my desktop but i cannot without logging out of the laptop. Any advice?

gbann@chiltoncontractorsinc.com

Hi gbann,
I just deactivated your computer that was logged in. You should be able to log into a new computer now. If you have issues feel free to reach out to support.pix4d.com.

That appears to have done it. It is processing. I appreciate your assistance. Now i must mourn my laptop.