When logging into Pix4D Desktop trial version I get error message Error e0702e: Could not authenticate. Time-out waiting for server response.

My login details work in the cloud version but they don’t in the trial desktop version, I get the error:

Error e0702e: Could not authenticate. Time-out waiting for server response.

Hello Jason,

Please follow the instructions in this article.

Regards.

Tengo el mismo problema con mi cuenta; nisiquiera puedo acceder a community con ese usuario, tuve que crearme este para poder solicitar soporte

Hello,

If it is possible, we would like to follow up on this matter by sending you a ticket. if there is any inconvenience please let us know.

Kind regards,