I have four files from a recent project in Pix4D Cloud.
File: 00057 - size: 379MB - Opens in everything
File: 00058 - size: 183MB - Only opens in Photoshop
File: 00059 - size: 361MB - Only opens in Photoshop
File: 00061 - size: 498MB - Opens in everything
I’m positive the issue isn’t the size as the ones that do open are sized 379MB and 498MB. The ones that do not open are sized 361MB and 182MB. So they are similar to the two that do open in size.
So I don’t think size of file is the issue.
The ones that do open, will open in Preview, Finder, Safari and all the Adobe applications. The ones that do not open for my client will only open in Adobe Photoshop for me, but not in anything else.
My client does not have Photoshop. I can re-save from Photoshop but this removes the Georeferencing, so they are useless to my client.
We both use Apple Macs, not PCs.