Hi Mitchell,
How many images do you have?
I would also set the image scale on 2, Standard for the calibration is a good option and I would set the internal camera optimization on “All Prior”
How is defined your XT2 camera?
There is often a mistake in the Pixel Size. From the EXIF it is read as 91.9118. Whereas it should be 17:
When your images have been uploaded, open the camera edition window and make sure that the pixel size is 17.
Then save and close your project.
Before starting the process, to close the project and open the .p4d file with a text editor such as NotePad ++ and below the <tangentialT2>and above the <cameraModelSource> lines, add the following line
<pixelValue pixelType="uint16" min="-1" max="-1"/>
Then open your project again and choose the Thermal Camera Template for processing.
I would suggest you to also sete the Internal Parameters Optimization on “All Prior”.
This should help to achieve your thermal processing on the Desktop version.
I suggest you to read our documentation on this topic:
Processing-thermal-images
If you also get any troubles on RGB processing, I recommend you to use our Troubleshooter:
Pix4Dmapper-guide-to-troubleshoot-issues
Hope this will help.
Best