Point cloud error uploading

Hi

Dies anyone know why I am getting this error when uploading a processed point cloud when uploading the project to the cloud?

I basically:
process job on my pc
create the point cloud and ortho on my pc
Then upload to the cloud.

I have done this numerous times this way as on this project I want the inspection function so all the images are uploading too but for some reason I get this error but no explanation as to why. Its only 5gb!!

Any help would be appreciated as its urgent…

Thanks

Hello!

If possible, could you share the cloud project id, please? It can be seen in the cloud upload dialog in PIX4Dmatic as shown below, or directly on the Pix4D cloud:

Also could you share the log file from the same PIX4Dmatic project, please?

Thank you,
Alexey