Hello, After I have processed a project on the cloud. And try to open it on Pix4D desktop I get “Error: failed to read cameras!” I have looked everywhere online just haven’t found any explanation to this error. This has happened with 2 different projects I have processed on the cloud and then tri…

I’ve been in touch with Pix4D support and it sounds like it is a problem on their end. I recieved the following response from support this morning: “We have managed to reproduce the issue from our side in multiple machines. Additionally, there are more projects with the same issue and other users e…

Thanks Maria - I keep all my images on an external hard drive and knew it was seeing them ok because the map view worked. but not the raycloud. And this happened after processing locally…and after a software update to 4.2.15 I will try processing again locally. Evan

I had the same exact problem as described above and I was able to resolve it fairly easily. Step 1. With your project closed, move the original input images to a different folder. (These are the images that you input when setting up your project, before you upload to the cloud for processing.) Ste…

Hi all, As Logan mentioned, in case you face this error you should always check that all the images are in a single folder. If not, please add all of them in one folder. Additionally, try to copy the .p4d file outside of the results folder, so that you have a folder with all the images, the results…

We are still having this problem months after the initial bug report. Are the developers still working on a fix? Changing the file structure didn’t help. Thanks, Allison

Hi all, Please follow the instruction to overcome the problem. Ensure that you have all the images stored in one single folder and the copy of those images doesn’t exist on your computer (the folder is not redundant). Ensure that .p4d file is outside of the Result Folder so that you have a folder…

Thanks Beata! It turns out I was wrong, we hadn’t yet moved the images into a single folder when we had this problem, and doing so fixed it, sorry about that! Allison

hello which type of problem is this. and how to solve this?

Hi Tom, We would need more details to assist in the most efficient way. Could you upload to our OneDrive the following? ▸ The quality report (.pdf format): …\project_name\1_initial\report\project_name_report.pdf ▸ The project log file (text file): …\project_name\project_name.log ▸ The project fi…

hi beata i send you files on your one drive. please check it out

Pix4Dmapper Pro 4.2.27 Cloud to Desktop: Error Failed to Read Cameras

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Pix4Dmapper Pro 4.2.27 Cloud to Desktop: Error Failed to Read Cameras

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