I purchased a perpetual licence to Pix4Dag last November with the expectation that I would have upgrades until November 2018 and upon renewal of the support subscription, upgrades for at least another year.
My first reading of the email introducing Pix4Dfields this week leads me to believe that that will no longer be the case.
As Pix4Dag is not yet a perfect product I was awaiting upgrades to move towards that.
As I am a beta tester of the Pix4Dfields application I think it will be a worthwhile addition to Pix4Dag but is not a product worth paying again for my perpetual licence, even at a discount. It is only an upgrade, a small addition to Pix4Dag, not yet useful as a stand alone application.
Because there was no facility to display maps with a table of index values of each of the classes to give an accurate map I used Excel and Photoshop to display my own.
It seems that if I want upgrades to my Pix4Dag licence as was agreed in November 2017 I will have to pay the price of a new licence again, less a small discount. That is not a reasonable situation.
A more reasonable upgrade to Pix4Dfields, the replacement for Pix4Dag, for a perpetual licence holder would be say 10% of the purchase price, especially for a licence holder who has only had the licence for 6 months.
I have not had a bad word to say about Pix4D until now. I have been a great supporter of your team working on this application, but I feel this is a betrayal of your loyal support base of licence holders.
AgAerial Images Pty Ltd