[pix4dcapture] DJI Phantom 3 standard problem

Hi Davide

For optimal use of Pix4Dcapture, we recommend proceeding with basic checks: https://support.pix4d.com/hc/en-us/articles/115004119343. This article helps users to troubleshoot app issues in most cases.

  1. From my understanding, the warning you are referring to is “mission cannot be started because of dji internal failure”. We are already investigating the cause of the error and we recommend uploading the mission multiple times and restart everything in between as we do not expect it to appear for all the missions. 

  2. Could you give us more information about the “Landed” status you see on the screen? Is the status visible after you have already flown a mission and landed the drone or does it appear even before starting the first mission? To troubleshoot the mission not starting, I would recommend you to check the article above.

Best,