Pix4D will not open on Windows computer

When you click on the icon the program will not open. I thought maybe it was a Pix4d version issue so i upgraded to the newest version still get the same result. The program ran fine the week before and then the next day it just stopped working.

There are no error messages.

in task manager the .exe file will pop up for a second and then disappear.

Running Windows 11 business version 10.0.26200 Build 26200

Pix4d Version 4.10.1

Hi @John_Dunkle_Jr,

Welcome back to the PIX4D Community!

Please go through these troubleshooting steps:

Please remember that re-install the software actually requires you to manually delete some files that the uninstaller is not able to remove. more information here:

If these suggestions do not resolve the issue Contact Support with the following information.

  • Description of the crash behavior

    • When does it occur?

    • Does it occur on different computers?

    • Is it reproducible?

  • Computer information

    • GPU Make and Model and current driver version

    • Quantity of RAM installed

    • Quantity of Storage available

Edit:
I also saw that you opened a support ticket.
We will provide an answer there.

You can already provide all the info requested here in your conversation in the support ticket.

Kind regards,
Daniele