When I try to upload project in Pix4Dfields to the cloud using the share feature I get error code R0072. Any ideas on how to fix issue?
Hello,
I would recommend:
a. Check your Internet connection speed, change connection if this is too weak and if possible, and when strong signal is available, try again with the upload.
b. Set up some exceptions in the security restrictions. For more information: Proxy / firewall configuration when working with PIX4Dcloud.
c. First, try to upload the same file via a different browser that does not have browser extensions or that has different ones, if possible.
To discover if a browser extension is blocking the upload for a specific browser and to know which one it is, follow these steps:
- From that browser, access the project where you are trying to add some results.
- Open the developer console (press Ctrl+Shift+i or right-click and select Inspect).
- Select the Console tab.
- Start the procedure to upload the file.
- Some Warnings might be displayed in the Console tab. These warnings should contain a reference to the browser extension that is interfering with the upload. If this is the case, deactivate the browser extension and repeat the upload.
d. Ensure that the file you are uploading meets the acceptance criteria. For more information: Inputs.
Kind regards,