Pix4D does not record the photos in the microSD, I use a Matrice 200 drone and a zenmuse x30 camera and android

PIX4Dcapture PIX4Dcapture Questions/Troubleshooting
1 
Hello, I have a problem that has been happening for a while now and it is that it does not record the flight photos, I need help please. Thank you.
2

Hi David, 

It can happen that the communication with the drone is delayed and this breaks the continuity of the mission and prevents the images from being triggered. To prevent the issue from happening, I would suggest to:

  • I would recommend you look at our basic checks and troubleshooting article.
  • Reformat the SD card with DJI GO and always have the SD card empty for the first flight. If there are several flights in a row, deactivating automatic download of images from the drone to the device is preferable.
  • Double check DJI GO is not running in the background when starting the mission.
  • When the drone takes the first pictures, switch to the Camera view. The screen should blink if the image is effectively captured as the video feed is interrupted so the camera can shoot.