Hello i am looking for some help here and hopefully someone has similar experience to share.
Date: May 6th, 2023
I have a Matric 600 Pro with zenmuse XT (color + thermal dual sensor). I used DJI go and Pix4D capture. I believe i have downloaded the latest version of firmware and apps available from DJI and Pix4D capture
The following is what i run into.
I was able to connect the drone with remote controller, DJI go app, and Pix4D capture. Preflight scanning at Pix4D capture was no problem. So i start the flight.
A couple errors happened, the drone was not following the designed flight path and returned home in the middle of the flight, then the resume button appear and ask to resume the flight. I click resume then the drone flight the same route it has flied before returning home. so it is not finishing the flight at all.
I had to stop it and relaunch a different flight plan. same thing happened. Once it showed an error message saying no image was generated in the sim card.
I have another drone which is Mavic 2 pro, and i was able to use dji go 4 and pix4d capture to collect data without problem.
I have also tested the Matric 600 pro manually without the Pix4D capture app, i can collect images and videos using buttons on the remote controllers without the problem, data was save in the sim card. It seems that communication between the remote controller and the drone was fine and the sensors were able to generate images and save them in the sim card.
It turns out when i go home that the images both color and thermal were captured and saved in the sim card. but there is not pix4d project document generated and the mission was not completed.
I am wondering what might be the issue? I suspect the communication issue between dji go and pix4d capture is the cause but i can’t seem to get it fixed.
I saw somewhere in this forum that i should turn off DJI go while using Pix4d capture, is this required? Because i also saw other say that you have to keep DJI go on in order to use Pix4D capture. I am not sure if this has been the reason of the cause.
Anyone can share some ideas on what might be going wrong?Thank you very much.