Pix4D Catch Confirmation Email will not send

Hi there, we have been using Pix4D catch for sometime without any issues. Now the software will not export project data because my account email has not been verified. When I attempt to resend the verification email it fails to send.

Hi @nick.wardell,

Welcome to the Pix4D Community :handshake:.

I was able to manually send the confirmation email.
The subject of the email is “Activate your Pix4D account”. Please check your spam/junk/undesired inbox and confirm the account.

Please let me know how it goes.



but I still have not received the confirmation email in either spam or inbox

Hi @nick.wardell

I have manually confirmed your account. let me know if you can access your resources.