Pix4D Capture app and Capture Pro app not working on iPad

Capture and Capture Pro app failed to launch my Mavic 2 Pro when running on iPad 5th and 6th generation, but did work on iPhone version. I successfully used Pix4D Capture app while flying/mapping in Iceland in July 2024, but coming home to Connecticut Capture app did not work, Neither did Capture Pro app. Mission was successfully planned, connection to the MAvic 2 Pro was solid, but when I went to “start” the mission, after all dialogs cleared and I clicked “Start Mission” it just sat there. The drone would not lift off and the ipad screen simply said “Taking off”. This is a critical issue for me as I have used Pix4D capture for many years now.

Hi @gravess11,

Please note that PIX4Dcapture (legacy) is not supported anymore.
Can you please share with us the logs from PIX4Dcapture Pro?

Also, make sure that all the devices (drone, controller, mobile device) and the PIX4Dcapture Pro app are up to date.