Support Website Contact Support Blog

pix4d 3.1.23 - text error by calculating volumes

Hi Pix4d,

 

I am experiencing this issue that the software text crashes when calculating volumes.

System Information
Hardware
CPU: Intel® Core™ i5-5200U CPU @ 2.20GHz
RAM: 8GB
GPU: Intel® HD Graphics 5500 (Driver: 20.19.15.4531)
Operating System Windows 10 Pro, 64-bit.

Is anyone else having this?

Hi Damiso,

The issue you are encountering is related to the graphic card. For troubleshooting please check if the drivers of your graphics card are updated.

For general configuration  recommendation please see the article regarding the recommended configurations: https://support.pix4d.com/hc/en-us/articles/202559159

Best regards,