login failure

Android 11 ,

i’ve registered a new account but the app keep saying : cannot log in , cannot connect to the server.
and also i was not able to register within the app, the sumit button at the very end was always non active.
I had to use the windows computer.

well, is the app testing already a failure ?

Hi @r.schartz,

Thank you for your message.
It seems there is no connection between your device and the internet.
Could you please check in the Android settings that the PIX4Dcapture is allowed to connect to the internet?
Also, could please you try to log in to PIX4Dcloud using the browser of your device using the same credentials?