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iPhone 6s back camera not supported in model version of mapper?


I have a project that I created whilst on a trial / discovery.

I need to generate trimesh and export a couple models from these projects.

When I tried opening the existing project under a licenced version (Model licence), I get an error saying the iPhone back camera (which I used to collect terrestrial images and merged & processed successfully with my nadir and oblique aerial imagery under discovery and trial licenses) is not supported.

Is there a restricted camera database in the Model version of the mapper? if so this is not clear from the product matrix.

I am on a mac running the beta.


Thanks in advance

Rob Dennis

Hi Rob,

Which version of Pix4D desktop do you use? Also, is it on Windows or macOS?

Hi Julie
It the Mac beta


This problem is expected. Please write to and my colleagues will follow to provide you a solution so you can process the images on macOS.