Dear All Pix4D customers with ISO devices and the company that must not care about use,
This is to be consider a formal complaint against Pix4D and its so called customer service. It is now very clear that there is something that we are not being told about the lack of development in this area and I am sick and tired of being lied to about it, below is a table of the constant lies that we have been told by Pix4D:
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Date
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Comment
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25/7/2016
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The iOS version of Pix4Dcapture is not supporting mission resume at the moment, but it will in future releases. It is in our pipeline and our developers are working on it.
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29/9/2016
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Not yet, it is obviously in our pipeline but will take some time.
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3/4/2017
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The developers are currently working on it.
It is complicated to give a precise timeline. Perhaps at the end of April or later in May.
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2/6/2017
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We understand the frustration but rest assured multi-battery mission is among the top priorities. The targeted release could happen end of July or mid-August.
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15/8/2017
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Our developers are currently working on the implementation of the multi-battery flight on iOS. It should be released soon, perhaps before end of September.
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16/10/2017
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Not yet, we actually delayed the development to work on something else. However, after planning the last quarter of the year, we are confident that the multi-battery flight will be release on iOS by the end of December.
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8/12/2017
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The multi-battery flight will probably be available in January :).
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Each time a deadline is given it comes and goes without any form of update for this feature, I have now also gone to the extent of have some computer programs that are friends of mine build this feature into a application to capture the flight photos that I need and it only took them 4 weeks, so Pix4D why the constant lying about this feature to your customer who have put up with this for too long, Its time to tell us the truth of supply the feature.
I would like to also put you on notice that if the next update comes with the feature to be used with the Mavic Air then you are going to hear a lot more about your complete and utter misdirected flow of importance of what you see as a required feature.
I AM EXPECTING TO GET NOTHING BUT A STANDARD RESPONSE BUT IF ANYONE AT PIX4D HAS A SPINE THEN I WOULD LIKE TO HEAR FROM THEM.
Yours a seriously unhappy customer