I recently fired Pix4D up after a several month break. I downloaded the latest update and now I can’t open my rayCloud on a project that was working perfectly before the updated.
I get the error “Error e0094: It was not possible to initialize OpenGL. Verify that you have the latest drivers for your graphics card and that you are not using the software from a remote desktop. Detected QGLFormat::OpenGLVersionFlags: 2048”
I have gone through this tech article and verified that my graphics card (Intel HD Graphics 4400) does fully support OpenGL 3.2.
https://support.pix4d.com/hc/en-us/articles/202561189-Error-e0094-It-was-not-possible-to-initialize-OpenGL-Please-verify-that-you-have-the-latest-drivers-for-your-graphics-card-and-that-you-are-not-using-the-application-from-a-remote-desktop-#gsc.tab=0
I have tried updating the driver, restarted multiple times but I still can’t get past the error.
A little more background in case any of these other factors contributed:
-I started a new project and processed it on the older version on Wednesday in Discovery.
-Yesterday I signed up for the free trial of Pro and upon doing this I was forced to upgrade to the latest version in order to sign in.
-After upgrading and opening my previous project it required me to update the project to be compatible with the current version.
-After doing the updates I get the OpenGL error and can no longer view the rayCloud.
What else can I do here? I know my machine isn’t optimal for processing, but it does meet all the requirements and had no problem working under the previous version.
I have the same problem. The graphic card is a NVDIA 650M. I’ve updated the drivers but it is still not working.
Hello everyone,
@Bryan we were in direct contact with you where we noticed that that Intel Graphic card was not up to date. Updating the graphic card solved the issue.
@Francesco can you please send us the specifications of your computer?
Can it be that you are using more than one Graphic cards?
Please submit a request here to better assist you.
Best Regards,
Hi,
I’ve submitted the request at the link you provided.
About your questions:
Thank you,
Francesco
Hi,
I am using Pix4D trial version.
To encounter this problem, I already update both my graphic card & check that my GL version is acceptable.
I also attached my laptop details as per attachment.
Please help me.
I have Teamviewer to receive assistance.
Thanks!
Hey there,
As I mentioned in the private message, this problem has been reported before and the following solutions are described in this article:
https://support.pix4d.com/hc/en-us/articles/202561189-Error-e0094-It-was-not-possible-to-initialize-OpenGL.
Please check which issue fits your situation and let me know if this works.
Best,
Teodora
Thanks , its work!
Good support from pix4D team…kuddoss!
