camera not supported

I just try Pix4Dreact. My Drone is a DJI Mini Pro 3. After upload i became the message that my camera is not supported. The same after i import the xml file that i downloaded from the webside. In the xml file my drohne is listet but i became the same issue report.

Bildschirmfoto 2023-11-05 um 14.18.14

What can i do?


Are you using any zoom level? It seems the focal length is not correctly named.

Please share 3 images with us.


Hi José,
thank you for replying.
I found out myself where the problem lies.
I usually shoot in RAW mode and then edit the images in Lightroom. When I then export the images, Lightroom changes and adds to the metadata so that Pix4Dreact obviously has problems reading the data correctly. I have attached a picture so that you can see the metadata after the export.


It is not advised to edit the images before using them for photogrammetry.

Please use the raw images in PXI4Dreact.

good day. Can you share the download link of the xml file? thank you so much.

Hi @samaniegos,

welcome to the Pix4D community :handshake: .

You can download the XML file from this article:

Good day and thank you very much for the information. I will start the download shortly. Greetings.