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Bought a Pix4d Fields License and cannot log in into Pix4d Mapper Desktop

Hello, I was wrong to buy the license. I thought that buying the license of Pix4d fields was going to be able to use the Pix4d mapper desktop, but I see that it is not like that.


I hope you can help me with this mistake. Thank you.

A few months ago I bought a license of pix4d fields and had access to Pix4d mapper desktop.
Has there been any change in that? Do you have to buy the 2 licenses separately?


Pix4Dfileds and Pix4Dmapper are two different installations. Thus if you have a Piux4Dfields license you cannot use Pix4Dmapper and vice-versa. 

If you want to access both, you will need to buy both the software separately. You can contact sales and they might be able to help you with the wrong licensing.

Have a great day!