Dear Community,
I want to install Pix4D on a new computer, however I need to download an old version because my Support & Updates expired Jan 22, 2020.
Before I used version 4.5.6 on another computer without problem but when I go to Pix4Dmapper technical release notes – Support and click on 4.5.6 “new release” I get the following message:
Your Support & Upgrade subscription has expired. You can only use up to version 4.4.12 of the software. Please check the license page for more details and extend your subscription.
So I clicked on the “Download valid version” and installed 4.4.12 but now I cannot log in when I launch Pix4D mapper. The error message I get is:
Error e0702d: Could not authenticate. Check your username and password.
Can anyone help me on this? It cannot be a problem with the username or password because I could log in before when I had the new version.
I just noted that all the links in the release notes page, lead to the main download page.
I created a download link for you with both PIX4Dmapper versions (4.5.6 and 4.4.12)
Welcome to the Pix4D Community.
You are right. The link I provided was a custom one, and only the original user could use it.
Since then, we have managed to add all previous releases to this page:
Also, if you want to download the latest version available for your license, you can open the download page (https://www.pix4d.com/download/pix4dmapper) and log in with your account. A message will appear with a link to download the latest version available for your license.
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